Questions or assistance?
Our customer support team is here to help. Write to us on WhatsApp +(230) 5812-9103 or email us on wecare@monotheist.online.
FAQs
1. Are your products original?
We pride ourselves in selling only original items. We source directly from the brands. Monotheist branded items are designed in Mauritius and produced under the strictest quality assurance.
3. What are local delivery options available?
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To Mauritius & Rodrigues
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For purchases under Rs 2000, standard delivery via registered parcel post is Rs 100.
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Express delivery via registered parcel post is available for a flat fee of Rs 150 for any amount.
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Orders of Rs 2000 and above qualify for free delivery.
6. What payment methods do you accept?
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We accept bank transfers to MCB a/c 000452346738.
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We accept bank transfers to ABSA a/c 0251053553.
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We accept Juice payment to 5485-1966.
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Please quote your order number as payment reference
2. Do you offer international delivery?
Contact our customer support team with your full delivery address on wecare@monotheist.online for international delivery options.
4. Can I opt for pick up instead of delivery?
Yes, free pick up is available from Aldo Fortress Gym Reception, 2nd Floor Manhattan Mall, Lees Street, Curepipe, after email confirmation for pick-up, usually within 24 hours of the payment clearance.
5. How long does registered parcel post delivery take?
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Standard delivery typically takes 3-5 days.
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Express delivery usually arrives within 1-2 days.
7. Are returns accepted?
We do not accept returns at this time. If unsure about sizing of a specific garment, feel free to reach out to customer care team prior to purchase.